CARAVAN REVIEWS
After 4 months of living permanently on the road in our caravan purchased
from Rugged Kiwi Caravans, we can honestly say the van has lived up to and
exceeded our expectations.
One of our early concerns shortly after purchase was the inherent nose heavy
balance of this van. Despite him being snowed under with pre delivery preparations
for other customers, Hayden worked tirelessly to rectify the issues I was concerned with, moving tanks and the heater fuel tank to rebalance the weight on the towbar.
After sales service has been second to none with nothing being too much trouble.
We cannot fault the prompt and friendly service from the Rugged Kiwi Team, and we have no hesitation in singing their praises.
Nothing is too much trouble when dealing with Hayden & Eden as they made the purchase of the caravan a pleasurable experience. We highly recommend these wonderful people & their amazing caravans to anyone wanting the best.
Andrew & I were in the South Island for 3.5 months & if we had any teething problems, we would call Hayden & he had great advice & talked us through what needed to be done.
After our first meeting with Eden & Hayden from Rugged Kiwi Caravans there was no doubt that we would be placing the order for our new caravan with them. We had looked at plenty of other options but none came close to the instant trust & confidence we felt with Rugged Kiwi Caravans. This was a big decision for us as we were going from never having owned a caravan before to living in one full time but what could have been a stressful time was made easy with the team at Rugged Kiwi, & after 4 months of van life we couldn’t be happier, thanks Rugged Kiwi!’
We were delighted to be the first family to purchase a caravan with bunks from Hayden & Eden. Their dedication to meeting tight deadlines & accommodating our family's needs was exceptional. They went above & beyond, visiting our home to create a wishlist for the caravan & showcase designs tailored to our preferences. Thank you for your outstanding service!
We are now on to our 4th caravan & have had some adventures working through different manufacturers & caravan resellers. We have reached the conclusion it matters less what you buy than who you buy it off. When looking at caravans dealers, you should ask: Are the people reputable? Do they know caravans inside and outside and can they repair them? Do they stand by their product and their clients? Do they make the whole process fun? Do they provide amazing after sales service and treat you like family? Hayden & Eden do all of the above and more.
They know caravans & they care about people. I can thoroughly recommend Hayden & Eden from Rugged Kiwi Caravans, they will make your caravan adventure stress-free & make you wish you had met them sooner!
Hayden and Eden of Rugged Kiwi Caravans really are just fantastic.
From our very first visit at their premises to the finished product we cannot fault them.
We took ownership of our 23" rear club Ausflex Mt Aspiring caravan in July and it is beautifully finished, of super hardy construction, extremely comfortable, roomy, functional and takes us anywhere we need to go.
Our experience with Hayden and Eden has been seamless with any changes or issues expected with the construction and use of a brand new caravan dealt with professionally and quickly. They are very honest and trustworthy people.
Hayden's extensive experience and knowledge gained over the years is essential, they both know all the tips and tricks inside and out and readily offer suggestions which we happily took on board to give us the best out of our caravan.
I cannot recommend Hayden and Eden enough to anyone looking at purchasing their first or next caravan, you won't be disappointed.
We’re really loving the freedom that our Rugged Kiwi caravan brings. Our inaugural journey took our caravan over 3,000km and we had Hayden and Eden behind us all the way – from welcoming our ‘silly questions’ to coming up with much needed solutions.
At times we have been travelling as a family of two adults, two teens and two large dogs. The safe and secure crate system that Rugged Kiwi created for us has meant that the van has been able to accommodate us all.
Whilst we were on the road putting some miles behind us, Hayden dedicated a morning to phoning around Christchurch businesses to find one that would agree to fit our vehicle with a hitch transfer system (which he bought on our behalf and had sent down to them). We pulled up in the city the night before; rolling in and out within the day and off to safely hit the Lindis Pass and beyond!
Thanks to the team at Rugged Kiwi for your help and after-care support with making our dreams of freedom possible.
CARAVAN REVIEWS
After 4 months of living permanently on the road in our caravan purchased
from Rugged Kiwi Caravans, we can honestly say the van has lived up to and
exceeded our expectations.
One of our early concerns shortly after purchase was the inherent nose heavy
balance of this van. Despite him being snowed under with pre delivery preparations
for other customers, Hayden worked tirelessly to rectify the issues I was concerned with, moving tanks and the heater fuel tank to rebalance the weight on the towbar.
After sales service has been second to none with nothing being too much trouble.
We cannot fault the prompt and friendly service from the Rugged Kiwi Team, and we have no hesitation in singing their praises.
Nothing is too much trouble when dealing with Hayden & Eden as they made the purchase of the caravan a pleasurable experience. We highly recommend these wonderful people & their amazing caravans to anyone wanting the best.
Andrew & I were in the South Island for 3.5 months & if we had any teething problems, we would call Hayden & he had great advice & talked us through what needed to be done.
After our first meeting with Eden & Hayden from Rugged Kiwi Caravans there was no doubt that we would be placing the order for our new caravan with them. We had looked at plenty of other options but none came close to the instant trust & confidence we felt with Rugged Kiwi Caravans. This was a big decision for us as we were going from never having owned a caravan before to living in one full time but what could have been a stressful time was made easy with the team at Rugged Kiwi, & after 4 months of van life we couldn’t be happier, thanks Rugged Kiwi!’
We were delighted to be the first family to purchase a caravan with bunks from Hayden & Eden. Their dedication to meeting tight deadlines & accommodating our family's needs was exceptional. They went above & beyond, visiting our home to create a wishlist for the caravan & showcase designs tailored to our preferences. Thank you for your outstanding service!
We are now on to our 4th caravan & have had some adventures working through different manufacturers & caravan resellers. We have reached the conclusion it matters less what you buy than who you buy it off. When looking at caravans dealers, you should ask: Are the people reputable? Do they know caravans inside and outside and can they repair them? Do they stand by their product and their clients? Do they make the whole process fun? Do they provide amazing after sales service and treat you like family? Hayden & Eden do all of the above and more.
They know caravans & they care about people. I can thoroughly recommend Hayden & Eden from Rugged Kiwi Caravans, they will make your caravan adventure stress-free & make you wish you had met them sooner!
Hayden and Eden of Rugged Kiwi Caravans really are just fantastic.
From our very first visit at their premises to the finished product we cannot fault them.
We took ownership of our 23" rear club Ausflex Mt Aspiring caravan in July and it is beautifully finished, of super hardy construction, extremely comfortable, roomy, functional and takes us anywhere we need to go.
Our experience with Hayden and Eden has been seamless with any changes or issues expected with the construction and use of a brand new caravan dealt with professionally and quickly. They are very honest and trustworthy people.
Hayden's extensive experience and knowledge gained over the years is essential, they both know all the tips and tricks inside and out and readily offer suggestions which we happily took on board to give us the best out of our caravan.
I cannot recommend Hayden and Eden enough to anyone looking at purchasing their first or next caravan, you won't be disappointed.
We’re really loving the freedom that our Rugged Kiwi caravan brings. Our inaugural journey took our caravan over 3,000km and we had Hayden and Eden behind us all the way – from welcoming our ‘silly questions’ to coming up with much needed solutions.
At times we have been travelling as a family of two adults, two teens and two large dogs. The safe and secure crate system that Rugged Kiwi created for us has meant that the van has been able to accommodate us all.
Whilst we were on the road putting some miles behind us, Hayden dedicated a morning to phoning around Christchurch businesses to find one that would agree to fit our vehicle with a hitch transfer system (which he bought on our behalf and had sent down to them). We pulled up in the city the night before; rolling in and out within the day and off to safely hit the Lindis Pass and beyond!
Thanks to the team at Rugged Kiwi for your help and after-care support with making our dreams of freedom possible.
